Last Updated: January 25, 2024
Welcome to Proen AI, your AI-driven platform for effortless content creation, including blog creation, SEO optimization, and proposal generation, tailored for small businesses. This privacy policy aims to inform you about how we collect, use, protect, and share your personal information.
Information Collection: Proen AI collects various types of information, including:
- Personal Identification Information: Names, email addresses, and other contact details provided during account registration.
- Payment and Billing Information: Credit/debit card details and billing addresses for processing transactions.
- Generated Content: Any content, including texts and images, created and managed using our platform.
- Technical Data: Log files, IP addresses, browser types, and versions, collected to ensure the optimal functionality of our services.
- User Interaction Data: Data on how you interact with our platform, including clicks, navigation paths, and time spent on pages.
Use of Information: The information collected by Proen AI is used for the following purposes:
- Service Provision: To provide, operate, and maintain our services.
- Customer Support: To assist with inquiries, disputes, or issues.
- Service Improvement: To enhance user experience, based on feedback and interaction data.
- Communication: To send updates, marketing communications, and service-related notifications.
- Legal Compliance: To comply with legal and regulatory obligations.
Sharing and Disclosure: Proen AI may share your information in certain circumstances, including:
- Service Providers: Third-party companies that facilitate our service, such as payment processors or hosting services.
- Legal Requirements: If required by law, such as in response to a court order or a government request.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.
Data Security: We employ various security measures to protect your personal information, including encryption, firewalls, and secure server facilities. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
International Transfers: Your information may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your Rights: You have the right to access, update, or delete the information we have on you. Additionally, you have the right to withdraw your consent at any time where Proen AI relied on your consent to process your personal information.
Children's Privacy: Proen AI does not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal information from a child under 18 without parental consent, we will delete that information as quickly as possible.
Payment Processing: Proen AI uses Stripe and PayPal for processing payments. We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. Stripe and PayPal adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Data Use in AI Content Generation: We use data provided by our users, along with predefined prompts, to generate content using OpenAI's GPT. This data may include user inputs, preferences, and other relevant information to guide the AI in content creation.
Third-Party AI Tools: Proen AI employs third-party AI tools, such as OpenAI's GPT for text generation and DALL-E for image creation, along with image resources from Unsplash. The interaction with these tools is governed by their respective privacy policies and terms of use.
Your Consent: By using our service, you consent to our privacy policy and agree to its terms.
Links to Other Websites: Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the privacy policy of every site you visit.
Changes to This Privacy Policy: We may update our privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. Changes to this privacy policy are effective when they are posted on this page.
Contact Us: For any questions about this privacy policy, please contact us via email at support@proen.io.
Governing Law: This privacy policy shall be governed by and construed in accordance with the laws of Canada. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the Canadian courts.
Severability: If any provision of this policy is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Data Retention: We will retain your personal information only for as long as is necessary for the purposes set out in this policy.
Your Rights Under Canadian Law: Under Canadian law, you have rights to access, correct, or delete your personal data, and the right to data portability, restriction of processing, and objection to processing.
Data Protection Officer: We have appointed a data protection officer (DPO) to oversee our management of your personal data in accordance with this privacy policy.